Privacy policy
This Privacy Policy describes how shop.thoughtworthy.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order information
- Purpose of collection: to provide products or services to you, to provide customer support, to process your payment information, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Personal Information collected: name, billing address, shipping address, payment information and transaction details, email address, and phone number.
Sharing Personal Information
We do not sell or trade your personal data to external parties. However, we may share your Personal Information with service providers that help us provide our services to you. For example:
- Third-party companies that assist in operating our website and fulfilling your orders, such as payment processors, fulfillment centers, and shipping providers.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Your rights
You have the right to access the Personal Information we hold about you, to ask that your Personal Information be corrected, updated, or erased, except for compliance, regulatory or other legal purposes. If you would like to exercise these rights, please contact us through the contact information below.
Cookies
Our Site uses cookies to enhance your browsing experience and to collect information about your preferences. Cookies are small text files that are stored on your device when you visit our website. We use cookies to remember your preferences, such as your language or currency preference, and to collect information about your browsing behavior. This helps us to understand how you use our website and to improve our website, products, and services.
You can disable cookies in your browser settings, but please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. You can find more information about cookies and how to manage them on the website of the Interactive Advertising Bureau (IAB) at www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
If you have any questions or would like to make a complaint, please contact us by e-mail at hello@thoughtworthy.co or by mail using the details provided below:
Thoughtworthy Narrative Pte Ltd
7 Temasek Boulevard #12-07 Suntec Tower One, Singapore 038987
Last updated: 6 May 2023